Skip to content
Boapah
Two insurance professionals in an Accra office reviewing a case on a tablet

For insurers

Sell the towing add-on. We’ll run the road.

From January 2027 your motor customers need towing cover. Boapah lets you offer it without buying a single truck: we take the call, your panel does the tow, and you get a record that stands up in every claim and every audit.

Join the corridor pilotSee what you get

01Getting started

Live on the corridor in four steps.

  1. 1

    Load your covers

    CSV, the partner API or one at a time. Plates are checked, duplicates removed, and a cover held elsewhere is flagged.

  2. 2

    Motorists get proof

    Each covered motorist receives an SMS and a proof page with a QR code that officers can check by plate.

  3. 3

    Set your panel

    Choose your towing companies, their service areas and vehicle classes, priority and rate cards.

  4. 4

    Cases route themselves

    Manual, automatic, or automatic if nobody picks it up in time. Declines and lapses move to the next company at once.

02Live board

Every one of your cases, and how long it has left.

Open cases on one board with their SLA countdowns, the company working each one and every step it took. Reassign, cancel or add a note; the motorist and the crew are told in plain words.

  • Urgent accidents flagged
  • Hand-backs move on at once
  • Notes shared with the call centre
  • Exports for your own reports
portal · Live board

Insurer workspace

Live board

14 open2 lateAccra–Kumasi

BP-2701-000142

GR 1234-24

19 min left

BP-2701-000143

AS 7710-23

Urgent

BP-2701-000145

GE 3391-25

1 min to accept

BP-2701-000146

GW 0457-22

Arrived 24 min

BP-2701-000148

ER 2210-21

8 min over

03Claims

The accident file, already assembled.

Triage at intake, police details, a police hold if the vehicle must stay, multi-vehicle scenes linked together, the motorist’s statement and sealed photos from the crew. Add your claim reference and the pack follows it.

When the pack is ready, a webhook tells your claims system. Names and phone numbers stay out of partner payloads.

  • Hash-chain proof in every pack
  • PDF for adjusters, JSON for systems
  • Multi-vehicle scenes linked
  • Statements by case link

Evidence pack

BP-2701-000143

Accident · AS 7710-23 · Ejisu junction · 3 Jan 2027

PDFJSONZIP
#41
#42
#43
#44
Police
On scene · Ejisu station · report ref. recorded
Tow record
Requested 18:02 · on site 18:31 · held for police until 19:05
Statement
Motorist’s own words, added through the case link

chain proof

#44 sha256 9f2c 41d7 … a71e

 └ prev #43 41b0 c3e9 … 7d2c

   └ anchored 4 Jan 2027 · write-once storage ✓ verified

A Boapah call-centre agent with a headset talking to a motorist at night

0424/7 call centre

A calm voice at 2 a.m. on the N6.

Boapah runs its own call centre. Agents find the caller’s cover from their number, open the case in under two minutes and stay with injured or frightened motorists until help is confirmed. Your brand promise, kept at the roadside.

05Everything else

Built to plug into how you already work.

COVER REGISTRY

Your covers, verified and provable

Bulk upload in batches with row-by-row errors as the spreadsheet numbers them. Expiry reminders at 14, 3 and 0 days.

PANEL ROUTING

The right truck, by your rules

Nearest accredited company in the area for that vehicle class, by your priority. You stay in control of every exception.

SLA CLOCKS

Late is visible before it happens

Acceptance, crew assignment, arrival and clearance clocks on every case, with breaches recorded for panel reviews.

CHARGES

Bills checked against your card

Charges are worked out from your panel rate card and GPS distance. Approve or dispute; seven quiet days count as approved.

SCORECARDS

Know which company earns its place

Response times, arrivals in time, ratings and complaints per company and road area, month by month.

NEUTRAL

Your customer stays yours

Boapah never sells cover or contacts your motorists for marketing. It works for you and reports to the authorities.

Partner API

REST, OAuth and signed webhooks.

Push covers, open cases, follow statuses and fetch claim packs from your own systems. Described in OpenAPI, scoped per client, rate-limited and audited.

POST /partner/v1/covers
{ "covers": [{
    "policy_ref": "MTR-0042917", "plate": "GR 1234-24",
    "product_code": "TOW-PLUS", "starts_on": "2027-01-01",
    "ends_on": "2027-12-31", …
  }] }

// webhook
evidence.pack_ready → BP-2701-000143

Design partners · Accra–Kumasi corridor

Your towing add-on, ready by January.

Pilot insurers get their products and covers loaded, a panel of accredited companies on the Accra–Kumasi corridor, and a direct line to the team building Boapah.

Talk to us about the pilotRead the 2027 rules